a web hosting, web design, sell domain company

Technique Support

The Netsky.biz support team is available to assist you. You can enquiry us via the following email:
support@netsky.biz .

Notes

1.All Secure Certificate prices are in Australian Dollars.
2.All prices include GST. 3.Payment can be made by cheque, direct deposit, internet banking or credit card.
4.Before signing up for one of our web hosting accounts, please take time to read our Terms and Conditions .

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Frequently asked questions
> Web Hosting Questions
1. What is Website Hosting ?
2. How do I change my domain name servers to yours ?
3. Do I get a control panel to manage my web hosting account ?
4. How do i use webmail ?
5. How do I add a subdomain name? How many subdomains can I add to my account ?
6. How to add an email account ?
7. What exactly is space and bandwidth/data transfer ?
8. Do I have to change my domain if I get a new host ?
9. How do I upload my site online ?
10. What platform do your servers run on?
11. What is the difference between UNIX hosting and Windows hosting?
12. Will I have unlimited access to FTP?
13. Will you delete an expired web hosting account without paying on time ?
14. Can i Check my website's statistics such as hits, web traffic?
Q: What is Website Hosting ?
A: Web hosting is the act of renting space and bandwidth through a company so that you may publish your web site online. You can either opt for free hosting that is usually supported with banners and pop ups, or may opt to get paid web hosting, which gives you complete control over your site contents.

Q: How do I change my domain name servers to yours ?
A: To change your name servers to Netsky's, you must log into your current domain registrar's control panel and make the switch. Our nameservers are:

Ns1.Allsingles.info
Ns2.Allsingles.info

Q: Do I get a control panel to manage my web hosting account ?
A:

All of our hosting accounts, from shared to dedicated, come complete with a state of the art control panel. We take steps to ensure that the control panel you use is powerful yet easy to use. We are confident that you will be completely satisfied with the control panels we have to offer.
The interface of our cpanel in this page: http://www.netsky.biz/viewCpanel.htm


Q: How do i use webmail ?
A:

To login to Webmail, go to the address: www.yourbusiness.com.au:2095 - where obviously you put your domain in the www.yourbusiness.com.au:2095 part. You will be prompted for a login:

Login web mail with username and password. - http://www.netsky.biz:2095
For username, enter your entire email address. For password, enter your email password. Once you've successfully logged in, you're greeted with the cPanel Mail Management window:
Cpanel of Web Mail.- Click Horde Icon to Continue
Click horde and login all the way, finally you can see your email box as following:

Mail Box Layout - That's where you manage your account.
This is the interface where you can manage your own email box.


Q: How do I add a subdomain name? How many subdomains can I add to my account ?
A:

It 's very easy to add a subdomain as long as you log in to our control panel. It is a panel for you to control (or administer) your account. With a control panel, you can create emails, view files, change settings and add a subdomain name etc.

The first step is to login to your control panel at http://www.yourdomain.com.au:2083. You will be prompted for a login window.Enter your username and password ,and then you can see control panel interface as following:

Website Cpanel - You can login your cpanel by using http://www.netsky.biz:2083
The second step is to click the items which you want to manage.


Q: How to add an email account ?
A: Login your website's Control Panel as point five.Then click [ Mail ] icon to add an email account.
It's very easy to handle because there are some indications.

Q: What exactly is space and bandwidth/data transfer ?
A: Diskspace is the size your website can be stored. Every single letter on your website has to be stored somewhere on your web host's server. Each letter is one byte, and a megabyte is roughly one million bytes. HTML pages are usually very small, but it is the extra images, scripts, and even databases that can take up large amounts of disk space. Bandwidth/data Transfer is the amount of data the server will allow your site to send in a month. Transfer is usually measured in gigabytes - billions of bytes. Once you go over your monthly limit, a host may either shut your site down for the remainder of the month or it can charge you 'overage.' This overcharge is usually about A$3.00-A$6.00 per extra gigabyte of transfer.
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