Technique Support
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The Netsky.biz support team is available to assist you. You can enquiry us via the following email:
support@netsky.biz . |
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| Notes |
1.All Secure Certificate prices are in Australian Dollars.
2.All prices include GST. 3.Payment can be made by cheque, direct deposit, internet banking or credit card.
4.Before signing up for one of our web hosting accounts, please take time to read our Terms and Conditions . |
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| Frequently asked questions |
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| Q: |
What is domain name parking? And can I park my domain name with you? |
| A: |
Domain Name Parking simply means registering a name and doing nothing with it.
and yes, you can park your domain with us for a low free (A$22). |
| Q: |
Are the glossaris"parking page", "under construction", and "welcome" page the same thing? |
| A: |
Yes, these glossaries mean the same thing. At Netsky.biz, we use the term "parking page". |
| Q: |
How do I park my domain? |
| A: |
First, register your domain name. After the initial 24 hour waiting period following the registration, our software will automatically set up your free parking page with the IP address of 204.157.14.140 This page cannot be uploaded to for any reason. |
| Q: |
What is a DNS name server? |
| A: |
A domain name server is similar to a yellow-pages book. It tells the Internet programs (e.g. Internet browsers) where to go by translating the domain name into an Internet (IP) address. Every Internet Service Provider (ISP) has its own DNS servers. You need at least two DNS server names to specify who is hosting your domain or web site. You can find out the address of your DNS servers if you are hosting your web site with a web hosting company. |
| Q: |
Where do I get information about the DNS server for my web site? |
| A: |
Generally speaking, you will get the DNS information from your web hosting company. The DNS information consists of letters and/or digits separated by periods (.). Example: NS1.Nameserver.COM |
| Q: |
How do I get to the page to change the name servers for my domain name? |
| A: |
You can go to your Domain Name Registration website. And choose domain name management page to manage your domain name account. You have to input your username or ID and passowrd to login you domain name management account.
Save!(eg. ns1.nameserver.com) |
| Q: |
When I try to change my name servers, there is an error, why is this? |
| A: |
The name servers might not be registered at the Registry, or you have entered the address of your name servers incorrectly. Please do not use the IP address of your name servers when you change the name server information of your domain in our Domain Manager. Use the hostname (eg. ns1.nameserver.com) of your name servers instead. |
| Q: |
Can I use other name servers besides those supplied by Netsky.biz? |
| A: |
Yes, you can use any name servers that you like, as long as they are already known to Verisign Global Registry. |
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