a web hosting, web design, sell domain company

Technique Support

The Netsky.biz support team is available to assist you. You can enquiry us via the following email:
support@netsky.biz .

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Frequently asked questions
> Billing Questions
1. How do i pay for the order ?
2. Is it secure to pay online check payments ?
3. What are the payment options?
4. From what moment do you start to count money for your domain hosting services?
5. Will you delete an account in case of non-payment?
 
Q: How do i pay for the order ?
A: Netsky.biz accepts the following methods of payment :
1.credit cards 2. online check payments 3.direct deposit

Q: Is it secure to pay online check payments ?
A: Yes, it is. Because all transactions are done by St george bank secure server and the sensitive information like credit card number are kept in St george bank. We do not kept this information locally.

Q: What are the payment options?
A: Netsky.biz accepts the following methods of payment :
1.credit cards 2. online check payments 3.direct deposit
We accept payments billed to a credit card (Visa, Mastercard), Webmoney and direct bank transfers in Commonwealth Bank of Australia too.

Q: From what moment do you start to count money for your domain hosting services?
A: We start to count money from the moment that web hosting is set up. As for web design, we need a 30% deposit of total amount. As for domain name sales, we charge 80% deposit of total price.

Q: Will you delete an account in case of non-payment in time?
A:

In case of negative balance rise at your account in our system you will be notified in 10 days your account willbe held (ftp wii be inactive, control panel will work in a limited order). In case your balance won't be refreshed in 10 days your account will be turned into state "Held". In next 5 days account will be transformed into state Disabled (all the serveces including mail and sites will be held too).

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